Check the file before importing it
Download the recording completely and play a few moments from the beginning and end. Make sure the file contains the conversation you want and that the voices are audible. A shared link needs to be downloaded before it can be imported as a file.
Whynote on Mac accepts common audio and video formats, including M4A, MP3, WAV, MP4 and MOV. The file still needs a readable audio track with speech. Changing an extension does not convert the recording or repair a damaged download.
How to transcribe MP3, M4A or WAV files
You can open MP3, M4A and WAV recordings through Add files in Whynote. Download the complete recording and check that it plays on your Mac before importing it. Renaming an extension does not change what the file actually contains.
| File | What to check |
|---|---|
| MP3 | The recording contains audible speech rather than only music or silence. |
| M4A | You have an exported audio file rather than a link or a document with its name. |
| WAV | The download is complete and your Mac has enough storage to work with it. |
| MP4 or MOV | The video has a readable audio track containing the conversation. |
If the file is absent from the picker, check its extension and local download. If it can be selected but will not play, recover or download the source again first. That is a different problem from recognition failing on audio that opens correctly.
For an M4A from iPhone Voice Memos, save an available audio copy and move it to your Mac or open it in Whynote on your phone. The iPhone guide covers the saved-recording workflow.
Add the recording to Whynote
- Open Whynote and choose Add files.
- Select the downloaded recording, or drag it from Finder into the import area.
- Choose the transcription provider you want to use and check its readiness.
- Start transcription and keep the original file until you have reviewed the text.
If the file does not appear in the picker, check that it is stored locally and has a supported extension. For audio saved on your phone, follow the iPhone audio-to-text guide and import it in the iPhone app instead.
Choose local or cloud recognition
Local recognition runs on your Mac after the required model has been downloaded. Check language support and prepare the model while you still have a connection. The offline transcription guide covers the settings for notes and dictation.
Cloud recognition uploads the audio for processing and requires the internet. Your available transcription allowance and Pro features are shown in the app. Summaries, chat and other connected features have separate processing requirements, even when the transcript was produced locally.
Review the parts you will rely on
Read through the transcript and listen again where a name, number or technical term looks doubtful. Correct those details before using the text in a message or report. A clear transcript is a useful starting point, but a summary still needs you to decide what matters.
For meeting audio, use the meeting minutes template to collect decisions and actions. If a deadline was only proposed, leave it as a proposal until confirmed. This keeps the final note faithful to the conversation.
For a lecture, build study notes around the concepts and examples; for a work call, prepare a meeting recap. Choose the result for how you intend to use the material, so you do not need to reread the full transcript each time.
For an interview transcript, check answer attribution and quotes separately. If data handling matters for the recording, review the local recognition and synchronization guide first.
When the file imports but no text appears
Check the selected language, provider readiness and account allowance. A local model must be available on the Mac; a cloud provider needs a working connection. If the recording itself has silent sections or overlapping speech, transcription may need more manual correction.
Keep the source file while you resolve the problem and note the format and error message if you contact support. For your next conversation, you can record directly in Whynote on Mac and check both audio sources beforehand.
If silence in the source is the problem, start with the microphone and system-audio checks. Running transcription again cannot recover speech absent from the file.
Bring your next recording into Whynote
Get Whynote for Mac to record a conversation or open a saved audio file. Choose the iPhone app for voice notes and recordings you keep on your phone.